This just came in my mail. All names have been removed to protect the innocent. Read it and read what I have to say afterwards.
I just sent this to Netflix. I tried to sign up for a 30-day trial after clicking a link in Facebook's Cafe World. This is what happened.
I just signed up for your 30-day free trial. I entered all of my information and was denied my free trial. I gave you my credit card information. It is a prepaid card. I could not recall the address originally associated with it and you could not verify the zip code. You charged it anyway, twice, each time $8.78. Now, with the pending notice, I wouldn't be concerned, except that you charged it twice. Without being able to verify that the card is not stolen (hence why you asked for my zip code and I could not remember the correct one), you charged my card without providing services and without authorization. I seek a full refund, and meanwhile, I will be reporting this incident to http://www.ic3.gov/, since this transaction took place online, and as a result falls under the federal definition of wire fraud.
WWW.NETFLIX.COM/CC
NETFLIX.COM
Purchase Date: 01/07/12
Category: Retail Stores
Pending -$8.78
+$8.78
01/07/2012
NFI*WWW.NETFLIX.COM/CC
NETFLIX.COM
Purchase Date:01/07/12
Category: Retail Stores
Pending -$8.78
+$17.56
Thank you,
Name Removed
Well, after doing a bit of research, I found that the Better Business Bureau has been complaining about a phishing scam in the name of Netflix. According to them, these links lead to phishing pages just trying to get your info. What a gag! I call bullshit! "We always tell people don't click any links, go directly to the website, sign into their account," says Netflix in a report on Fox16.com called "BBB warns of Netflix scam". So I went there, clicked the link and it took me to a Netflix login screen. I looked in the url window and it said, http://www.netflix.com and so I went to Google and looked up Netflix and found myself at http://www.netflix.com and found that it was the same darned page. So I did what any reasonable man would do. I typed in netflix.com and sure enough, I wound up at http://www.netflix.com. I tell you, those phishers are something else. Why, they've started movie rental companies!
Sunny places, shady people
Saturday, January 7, 2012
Netflix: No Movie Tonight!
So, essentially, Netflix is scamming you and stealing your information while lying to the news media and telling them it's someone else. Now, here is the last word. I wouldn't have written this article on behalf of one email under ordinary circumstances, except I was already aware of the long history of Netflix. The general complaint is that they charge people's credit cards without providing services or products. A very close personal friend of mine often complains how she would order movies, wouldn't receive them, then get charged anyway. They never would refund her. Oh well. Hopefully our friend above has the presence of mind to cancel the payments on his card.
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There is a lot of information online that talk about the Netflix scam. I wouldn't recommend this company to anyone. This is like one of those book of the month clubs once you sign up it's so difficult to get out of it. I would recommend contacting the credit card company but I would also recommend that this person ask the card company to issue a new card. That's the easiest way to solve this. I'm guessing that since this transaction was in connection with Facebook that you contact them and let them know that there is fraudulent activity targeting their users. This is also in connection with a game on Facebook Cafe World by Zynga games. I'm betting the farm that this offer promised something free from the game company if you signed up with Netflix and I'm also betting that the person never got that something free.
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